Help a customer to choose an offer! | Case study of a partner's experience
Do you want to learn how to work with the partner program? Already working with it, but some situations are stumping you? The case method will help you! It's a training technique where you get to the heart of the problem with a case study.
Solve a task now, with a real-life example of a partner business situation. Choose the best solution or offer your own.
Person: Elizaveta, Tula
Salary: freelancing, from 30,000 roubles per month
Family: mother, father and dog
Extra income: gifts from relatives, +20,000 per year
Savings: 50,000 roubles
Target: a $ 750 package in installments.
Option 1. The starter bonus, naturally! $ 25 as a gift for the first investment.
Option 2. 5% bonus for timely repayment of the installment plan. Liza needs to be explained that it's important to repay the installment plan without a single day overdue. Upon the last payment, the customer will get more shares.
Option 3. Bonus shares on early repayment of the installment plan. Liza needs to be explained that it's not the same as a lump-sum payment. The customer can pay in installments as scheduled, and when convenient (for example, when she gets money as a gift), cover several installment payments at once. So Liza will get her bonus shares, and the payment schedule will be recalculated to reduce the payment term.
Option 4. Everything at once! The starter bonus, bonus for timely repayment, bonus for early repayment + partner program. Liza needs to be explained that the partners of SOLARGROUP can repay their installment plans using referral remuneration.
What would you recommend? Offer your option in the comments.